Terms of service

Welcome to Hayat Gold!
By visiting our website (www.hayatgold.pk) and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing any order.


πŸ›’ 1. General

  • This website is owned and operated by Hayat Gold (Hayat Dairy Farm, Pakistan).

  • By accessing or using this site, you confirm that you are at least 18 years old or using it under the supervision of a parent/guardian.

  • We reserve the right to modify, update, or discontinue any part of the site or products without prior notice.


πŸ“¦ 2. Products & Orders

  • All our products are made from pure, farm-fresh butter produced at Hayat Dairy Farm.

  • Product images on the website are for illustrative purposes only; actual color, packaging, or texture may vary slightly.

  • We reserve the right to accept or decline any order for any reason (e.g., out of stock, inaccurate pricing, or suspicion of fraudulent activity).


πŸ’³ 3. Pricing & Payment

  • All prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.

  • We accept Cash on Delivery (COD) and online bank transfers.

  • Hayat Gold reserves the right to revise prices at any time without prior notice.


🚚 4. Shipping & Delivery

  • Orders are typically dispatched within 2–4 business days after confirmation.

  • Delivery times may vary depending on your location and courier service availability.

  • Customers are responsible for providing accurate delivery details; Hayat Gold will not be liable for delays or non-delivery caused by incorrect information.


πŸ” 5. Returns & Refunds

Please review our Return & Refund Policy for detailed information.
In summary: returns are accepted only for damaged, incorrect, or leaked products reported within 3 days of delivery.


🧈 6. Product Usage Disclaimer

Our Desi Ghee is made from natural dairy butter without additives or preservatives.
Please store in a cool, dry place and use within the recommended shelf life.
Hayat Gold is not responsible for misuse, allergic reactions, or improper storage of products.


πŸ” 7. Privacy

Your privacy is important to us. Personal information is used only to process and deliver your orders.
We do not share or sell your data to third parties.
See our Privacy Policy for more details.


βš–οΈ 8. Limitation of Liability

Hayat Gold will not be liable for any direct, indirect, or consequential damages arising from use of our products or website.
All products are consumed at the buyer’s discretion.


πŸ›οΈ 9. Governing Law

These terms are governed by the laws of Pakistan.
Any disputes shall be resolved in the courts of Lahore, Punjab.


πŸ“ž 10. Contact Us

If you have any questions about these Terms, please contact us at:
πŸ“§ hayatgoldpk@gmail.com
πŸ“± WhatsApp: +92 348 4042359